Privacy & Data Protection

Jetbas's Privacy Policy — Your data is safe with us

This page clearly explains how the information you provide on Jetbas is collected, where it is stored, and how it is kept safe. No complex legal language — just a straightforward explanation of your rights.

Last Updated: January 2026

Quick Overview

Secured by SSL Encryption
Your Data Is Never Sold to Third Parties
Respecting Your Privacy
Secure Database Management

Jetbas (https://jetbas.org) takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how your data is kept secure. By creating an account or using the Jetbas platform, you are agreeing to the terms of this Privacy Policy.

01

What Information We Collect

When you use the Jetbas platform, we collect certain necessary information. This data is used to manage your account, process payments, and maintain security. We never collect information beyond what is required.

Personal Identification Information:

  • Full name and date of birth (for age verification)
  • Mobile Number & Email Address
  • National ID or passport number (for KYC verification)
  • Residential address

Financial & Transaction Information:

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Bank Account Details (if applicable)
  • Deposit & withdrawal history
  • Betting & gaming activity history

Technical Information (collected automatically):

  • IP Address & Device Information
  • Browser Type & Operating System
  • Login Time & Session Information
  • Cookies & Tracking Data (details below)
ℹ️

Our Commitment to Transparency: Jetbas only collects information that is necessary to operate the platform and keep your account secure. No excess or irrelevant data is collected.

02

How Your Information Is Used

Jetbas uses your information only for specific, defined purposes. Your personal data is never used for advertising or any unauthorized activity. A full list of how we use your data is provided below:

Purpose of Use How Your Information Is Used Requirements
Account Registration & Management Name, email, mobile number Mandatory
Payment Processing Payment details, address Mandatory
KYC Identity Verification National ID, date of birth Where Applicable
Customer Service Contact Information, Account History Mandatory
Fraud Prevention IP address, device info, transaction history Mandatory
Sending Promotional Offers Email address, mobile number Optional
Service Improvement & Analytics Usage Data (Anonymous) Anonymous

If you no longer wish to receive promotional SMS or emails, you can opt out at any time by contacting our support team.

03

Data Retention & Storage

Jetbas stores your data securely on encrypted servers. Our servers use advanced security technology and undergo regular security audits.

Data Retention Period:

  • Active Account: All data is retained while your account is active
  • After account closure: Financial transaction records are retained for up to 5 years (as required by law)
  • Log Files: Technical logs are automatically deleted after 90 days
  • Cookies: Browser cookies are deleted after a set expiry period
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Data Deletion Request: After closing your account, you may request that your personal data be deleted. However, certain financial records are required by law to be retained for a specified period.

04

Sharing Data with Third Parties

Jetbas never sells your personal information and, in most cases, does not share it with third parties. However, there are limited circumstances where sharing may be necessary:

Permitted Data Sharing:

  • Payment Processor: Only the necessary information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals
  • KYC Provider: Trusted third-party services are used for identity verification
  • Legal Authorities: Disclosure of information is mandatory when required by a court or regulatory authority
  • Anti-Money Laundering: Suspicious transactions are reported to the relevant authorities
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Never done: Your data is never sold or transferred to advertising companies, data brokers, or any marketing organization.

05

Cookies & Tracking Technology

The Jetbas website uses cookies. Cookies are small text files stored in your browser that help improve website functionality.

Cookie Types:

  • Essential Cookies: Required for login sessions and security — these cannot be disabled
  • Functional Cookies: To remember your preferences and settings
  • Analytics Cookies: Site usage data is collected anonymously to improve our services

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain website features.

06

Security Measures & Technology

Jetbas employs industry-leading security technology to protect your data. Our security systems are continuously updated and regularly audited by independent third parties.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption
  • Two-Factor Authentication: Option to enable an extra layer of security at login
  • Firewall Protection: Advanced firewall protection against unauthorized access
  • Regular Security Audits: Third-party security testing at least twice a year
  • Data Backup: Automated daily backups stored securely offsite
  • Anti-Fraud System: Suspicious activity is automatically detected and blocked
⚠️

Your Responsibilities: Even with Jetbas's strong security measures in place, you should never share your password, always use a strong password, and avoid logging in over public Wi-Fi.

07

Your Rights

As a Jetbas member, you have important rights over your own data. We fully respect and honor those rights.

How You Can Help Protect Your Data

Right to Access Your Data

You can request to know what information Jetbas holds about you at any time.

Right to Rectification

You can request corrections to any inaccurate or outdated information. We will address it promptly.

Right to Erasure

You may request deletion of your personal data after closing your account.

Right to Restrict Processing

You can request that your data be used only for specific purposes.

Right to Opt Out of Promotions

You can opt out of marketing SMS or emails at any time.

Right to Data Portability

You have the right to request a copy of your data in a structured, organized format.

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To exercise your rights: To exercise any of the rights listed above - to email us. We will respond within 7 business days.

08

Protection of Minors' Data

Jetbas strictly prohibits account registration for anyone under the age of 18. The platform is operated exclusively for adults.

  • Age verification is mandatory at registration
  • Additional age verification may be requested in suspicious cases
  • Data from minors is never collected or stored
  • Any account identified as belonging to a minor is closed immediately
🔞

A note for parents: If your child has accidentally created an account on Jetbas, please contact our support team immediately. We will act quickly, and no data will be retained.

09

Privacy Policy Updates

Jetbas may update this Privacy Policy from time to time. The date of any changes will always be shown at the top of the page under "Last Updated".

  • You will be notified by email or SMS if there are significant changes
  • Continued use of the platform after any changes will be considered acceptance of the updated policy
  • Option to close your account if you do not agree to the updated policy

We recommend visiting this page regularly to stay up to date.

10

Contact & Complaints

If you have any questions, concerns, or complaints about our privacy policy, please get in touch with us. Jetbas takes every complaint seriously and aims to respond within 7 business days.

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Email:  |  Live Chat: Available 24/7  |  Response Time: 7 Business Days

Our Commitment to Protecting Your Privacy

Military-Grade Encryption

Jetbas uses 256-bit SSL encryption, the same level of protection used by banks and government institutions.

Strict KYC Verification

Every account is verified, which helps prevent fraud and identity theft while keeping all members safe.

Sale of Data Prohibited

Jetbas makes a firm commitment — your personal information will never be sold or shared with third parties.

Regular Security Audits

Our systems are reviewed multiple times a year by independent third-party security experts, and any vulnerabilities identified are promptly addressed.

Easy Opt-Out Option

Don't want promotional messages? Unsubscribe in one click. No hassle, no hidden conditions.

24/7 Bangla Support

For any privacy-related questions, our Bengali-speaking support team is always here to help.

Privacy Policy FAQ

No, Jetbas never sells your personal information. Your data is used solely for account management, payment processing, and customer support. This is a strict policy we do not make exceptions to.

Your payment information is protected with 256-bit SSL encryption. Mobile banking details are used solely to complete transactions, and full card or account information is never stored on our servers.

After closing your account, you may request deletion of your data. However, due to legal obligations, financial transaction records are retained for up to 5 years. All other personal data is deleted as quickly as possible following your request.

Jetbas collects IP addresses for security purposes only, which may indicate an approximate location. This is used to prevent fraud and block unauthorized access. GPS tracking and precise location data are never collected.

Contact our support team to stop promotional messages. To unsubscribe from promotional emails, use the Unsubscribe link at the bottom of any email. Your request will take effect within 48 hours.
🔐 Safe Gaming Experience

Play on a trusted platform, enjoy with peace of mind

Your data is completely secure with Jetbas. Register for free today and start enjoying the best gaming experience in Bangladesh.

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